FAQ

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FAQ What Operating Systems & Browsers are supported?

MyEvaluations.com supports Internet Explorer and Netscape browser on all applicable operating systems. Supported operating systems include Microsoft Windows and Macintosh OS. Please make certain you are using the most current browser for your operating system:

To upgrade your Microsoft browser, visit Microsoft

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FAQ: I've forgotten my username or password.

If you forget your username and/or password, try to retrieve it. Send yourself a username and password reminder by e-mail.

Note: Even a strong password can be guessed. People who have enough time and computing power can eventually determine any password. To help protect your personal information, security experts recommend that you change your password regularly and avoid repeating the previously used passwords.

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FAQ: How do I add an alternate e-mail address?

Your user account is created and managed by your department. MyEvaluations.com Support and Sales services cannot change or update your account. Please contact your department's administrator or director to update your email account.

Your account account may be updated with an additional email account. Each email address must be separated with a semicolon.

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FAQ: How do I change my registered e-mail address?

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FAQ: How do I change my password?

First log into your account, then click on the Password menu. Follow the prompts to change your password.

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About MyEvaluations.com

FAQ: What is MyEvaluations.com?

MyEvaluations.com is a complete on-line medical training management solution. The system includes features for:

Evaluations, Mini-CEX and more custom designed 360-evaluation tools

Procedures on the web, Palm and Pocket PC

Patient Logs and LCME requirement tracking

Diagnosis & Admission Tracking

Duty-Hours compliance reporting

Clinic & Conference Tracking

Reading and Literature Tracking

Scheduling - fully integrated with OnCall/AMION

Resident/Fellow/Student demographics and portfolios

MyGME Fiscal Management Service

Bonus Institutional Services, including CME management and more

MyEvaluations.com uses patented on-line technology to allow residency, fellowship and medical school programs the freedom to Design their own evaluations, Assign their own evaluations, and Review their own evaluations. Additional powerful features make MyEvaluations.com a must have.

Users are able to login through the web or to use their PDAs in order to complete a variety of task. MyEvaluations.com's patented assignment system allows evaluation assignments to be made independent of your rotation schedules, or based on your OnCall/AMION schedules. You are not required to use schedules, but can use them to streamline the assignment process. Optionally integrate schedules for residents, attendings, fellows and everybody else in order to facilitate automatic evaluation assignments.

MyEvaluations.com is the first and only on-line Residency/Fellowship/Medical Student Management System that facilitates real-time on-line 360° Evaluations, which integrates all stakeholders (such as residents, attendings, fellows, medical students, nurses, PAs, technicians, and patients). 360° Evaluations are an important tool for linking clinical quality indicators and patient surveys with educational outcomes.

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What sets MyEvaluations.com apart?

There are many benefits for using MyEvaluations.com. They include:

Saved time: A program coordinator or administrator can custom design and assign a new evaluation in less than 15 minutes. Once evaluations are submitted an administrator can generate instant reports.
Save employee resources: No additional data entry is required from the administrator or an assistant. The evaluator completes the evaluation and enters the data at the same time.
Conserve paper resources: No need to generate paper evaluations. All evaluations are completed on-line and require no paper trails. Generate on-line reports or export into your favorite application.
Minimize tracking down evaluations: MyEvaluations.com has an automatic email notification system that will notify users of new and overdue evaluations. The notifications are sent out automatically every 7-days starting the last day of the rotation. You can also generate real-time reports of overdue evaluations.
No lost evaluations: No need to look for misplaced evaluations. Everything is on-line and accessible at you convenience.
EarlyWarning™ System: If a trainee receives a marginal or low score on an evaluation, the Program Director is automatically notified via email. The notification will have sufficient information to facilitate an early intervention.
Secure & confidential: 128-bit SSL encryption and confidential data reporting give users the peace of mind to complete evaluation without worrying about prying eyes.
Always accessible: Users can access MyEvaluations.com 24 hours per day, 7 days per week, from the convenience of their home, office, library, or any other computer connected to the Internet.
Inexpensive: Total cost as low as $59/month per department, per month depending on the size of your program. See Pricing Plans for more information.

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FAQ: How Does The System Work?

How does MyEvaluations.com work?

MyEvaluations.com uses patented on-line technology to allow various medical training programs the freedom to Design, Assign & Review their own evaluations. Evaluations are designed on-line using instantly customizable questions, which are then assigned to users for immediate or later completion. All data is electronically collected and stored in secure databases, which authorized personnel from each program can then access in order to generate on-line reports. This can be further integrated as a GME solutions, giving the GME office access to evaluations, procedures, duty-hours and more.

Patient Logs are customized to track Locations, Diagnostic Categories and Encounter Types that are all customizable by the department. All data can be centrally reported in order to generate a complete Medical Training Portfolio. Patient Logs can be integrated with Procedure Tracking. Add procedures, set parameters, import old procedures, and automate the certification process. All Procedures and Patient Logs can be reported on the web or PDAs (Palm and PocketPC).

Duty-Hours and Conference Tracking are the most essential and integrated features. Easy reporting for the department and each user will let you know compliance at an instant.

Do we have to contact MyEvaluations.com for adding new evaluations or using additional features?

NO. All MyEvaluations.com features are 100% on-line and accessible from day one. You can access the system from the privacy of your office or home in order to add new questions or evaluations, build requirements and more. There is no need to contact MyEvaluations.com unless you have questions or need technical support, or simply need to arrange training.

Can we customize our evaluations?

YES. MyEvaluations.com is a dynamic system. An administrator in the department (Program Coordinator and Program Director/s) can easily design custom evaluations directly through MyEvaluations.com. Write questions, categorize questions, select answer choices, and create the evaluation that is right for your program.

Can we create multiple evaluations?

YES. There is no limit to the number of evaluations you can design and assign. You may choose to design multiple evaluations in order to survey the performance of different departments or sub-specialties. Also you may choose to break-up a very long evaluations into smaller evaluations. MyEvaluations.com is a dynamic system designed to serve all your evaluation needs.

Can individual users review evaluations of their own performance?

YES. Registered users can login to MyEvaluations.com and review evaluations of their own performance. MyEvaluations.com also tracks the electronic review of evaluations. Easily display a tracking history of which evaluations were or were not reviewed.

What types of reports can MyEvaluations.com generate?

All reports are generate on-line and in real-time. They includes:

Individual performance reports
Summary reports with group comparisons
Competency scores and comparisons
Performance ranking reports
Comment reports
Early-WarningÔ reports
360° Resident Evaluation Reports
Core competency reports
Procedure reports
Patient Log reports
Duty-Hour Compliance
Multiple statistical analyses

Each user type has unique access to relevant reports. For example, the nursing staff can have specific access to the "Summary Procedures Report" in order to determine if a Resident is qualified to perform a specific procedure.

Can we generate General Competency reports from completed evaluations?

YES. MyEvaluations.com has existing report features that allow you to generate on-line reports on all your evaluations. All evaluation questions are categorized based on General Competencies. Therefore, every report includes summary and detailed reporting based on competencies.

Can MyEvaluations.com generate custom reports?

YES. Although MyEvaluations.com has a complete selection of on-line reports, MyEvaluations.com can create custom color reports that meet your specific needs. You can request for periodic custom reports at an added cost. Reports are generate to your specification, printed on high-quality paper, bound, and delivered in a timely manner.

Can MyEvaluations.com provide us with the raw data?

YES. You own your own data. You can export the data into Microsoft Excel, Access or as comma delimitated files. This information is very useful for creating an archive or for generating custom reports.

Can we upload new users directly from ERAS?

YES. All relevant information including name, phone number, and even pictures can be integrated into MyEvaluations.com. Simply export and save a copy of the data you want incorporated and MyEvaluations.com will do the rest.

Can we include pictures of residents and others?

YES. You can add GIF and JPG images of all your users.

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FAQ: What is Needed?

What type of equipment will my Department need to use MyEvaluations.com?

Any computer with Internet access can be used to access MyEvaluations.com. Our system is designed to be very Internet friendly, and avoids fancy programming that can slow down your Internet connection. All registered users can access MyEvaluations.com from the privacy of their home, office, library or any other computer with Internet access. We fully support Internet Explorer and Netscape.

What type of software will my Department need to use MyEvaluations.com?

You may use any browser that supports a secure data connection. No additional software or installations are necessary. MyEvaluations.com is operated and supported through the Internet and does not need any special installations.

Which Internet browsers does MyEvaluations.com support?

MyEvaluations.com supports all versions of Microsoft Internet Explorer and Netscape with 128-bit SSL support. A variety of other browsers are also compatible with MyEvaluations.com.

Will Information Services (IS/MIS) department at my organization need to support MyEvaluations.com?

NO. MyEvaluations.com is self-contained system that operates on our server, independent of your organization's computers and servers. The IS department will not be burdened with the task of managing the databases and programs associated with an on-line evaluation system. We have a staff of professional engineers updating and maintaining MyEvaluations.com 24 hours per day - 7 days per week.

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FAQ: What are the Benefits of MyEvaluations.com?

Why use MyEvaluations.com when we have an existing paper-based evaluation system?

Services provided:

MyPortfolio

Evaluations

Procedures

Patient Logs

Reading Logs

Scheduling

Duty-Hours

Conference Tracking

CME Tracking

There are many benefits for using MyEvaluations.com versus a paper-bases evaluation system. They include:

Saved time: A program coordinator or administrator can custom design and assign a new evaluation in less than 15 minutes. Once evaluations are submitted an administrator can generate instant reports.
Save employee resources: No additional data entry is required from the administrator or an assistant. The evaluator completes the evaluation and enters the data at the same time.
Conserve paper resources: No need to generate paper evaluations. All evaluations are completed on-line and require no paper trails. Generate on-line reports or export into your favorite application.
Minimize tracking down evaluations: MyEvaluations.com has an automatic email notification system that will notify users of new and overdue evaluations. The notifications are sent out automatically every 7-days starting the last day of the rotation. You can also generate real-time reports of overdue evaluations.
No lost evaluations: No need to look for misplaced evaluations. Everything is on-line and accessible at you convenience.
EarlyWarning™ System: If a trainee receives a marginal or low score on an evaluation, the Program Director is automatically notified via email. The notification will have sufficient information to facilitate an early intervention.
Secure & confidential: 128-bit SSL encryption and confidential data reporting give users the peace of mind to complete evaluation without worrying about prying eyes.
Always accessible: Users can access MyEvaluations.com 24 hours per day, 7 days per week, from the convenience of their home, office, library, or any other computer connected to the Internet.
Inexpensive: Total cost as low as $59/month per department, per month depending on the size of your program. See section on Pricing Plan for more information.

Why use MyEvaluaitons.com when we have an existing electronic evaluation system?

MyEvaluations.com is the only on-line medical education management system that offers all the features needed for a complete residency evaluation system, while helping you comply with ACGME evaluation guidelines, all at the most affordable price. No other electronic evaluation system currently on the market can offer the freedom for ALL these features:

Design custom evaluations through the Internet
Procedures & Patient Logs
Duty-Hours & Conference Attendance Tracking
Assign evaluations without integrating a cumbersome schedule (or integrate with AmIOn / OnCall from Spiral Software)
Palm or Pocket PC access included
Generate on-line reports
Export all data instantly
Track performance trends and compliance
Affordable pricing starting at $59 per month per department
24/7 technical support
Free training

Will MyEvaluations.com work for my Residency Program?

YES. MyEvaluations.com has been designed based on ACGME and LCME evaluation requirements. Additionally, we closely follow the ACGME Outcome Project discussions on General Competencies in order to update and improve existing evaluation techniques.

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FAQ: What are MyGME services?

Teaching hospitals need complete and timely data collection, management and reporting for accreditation, payment and resident/fellowship tracking.

MyGME^™ makes this information management as painless as possible, while providing the data in a user-friendly manner that enhances the educational experience.

MyGME^™ enables GME administrators to manage residency data for each program and across all programs, aggregates data in real time and offers robust querying and reporting capabilities.

MyGME^™ is focused on accuracy, ease of use and reliability for the institutional fiscal manager. If your institution is already using MyEvaluations.com, then upgrade to MyGME in order to take advantage of our features.

What are MyGME^™ features?

Create Master Rotation Schedules in real-time for the institution without re-entering the rotation assignments. These schedules are fully integrated with AMION/OnCall schedules.

Automatically calculate percentage of patient care, research and reading performed by each trainee for each rotation

Automatically produce Medicare cost reports and IRIS export files

Import data for incoming residents from ERAS Residency Programs

Calculate FTE count reports that integrate rotation assignment and resident demographic information to determine correct FTE for each individual

Calculate meal tickets based on the call schedules

Automatically produce satellite institution invoices for resident services

Identify gaps and overlaps in rotation assignments

Designated Institutional Official (DIO) reports. Designed specifically for use on an institution level. DIOs and their staff can easily determine compliance in areas such as evaluation completion and duty hours, viewing program-by-program compliance on a single page

Residency & Fellowship Programs

MyGME^™ is a centralized information management system, simplifying audits of clinical training programs

Accurate reports that summarize hours worked by each resident or by rotation

Tracks and manages elective rotations

Monitor resident duty-hours to maintain compliance with ACGME rules, minimizing reliance on resident self-reporting

Provide FTE count reports that integrate rotation assignment and resident demographic information to determine correct FTE for each individual

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FAQ: What are Additional Institutional Services?

MyEvaluations.com services can be bundled or purchased as needed. No matter if you are a large institution with hundreds of residents and departments, or small fellowship program with only a couple of trainees, MyEvaluations.com is right for you.

The standard MyEvaluations.com platform can be utilized for any sized program and includes the following features:

Evaluation Management

Procedures & Patient Logs

Duty-Hours Monitoring & Reports

Conference & Clinic Attendance Tracking

Reading Logs

Demographic Management

Scheduling Integration with AMION/OnCall

Full PDA support with Palm and PocketPC

The additional MyEvaluations.com features can be added at anytime. The cost of these features will depend on the size of institution:

MyGME: Fiscal management services

CME Tracking: Continuing Medical Education attendance and certification management

Scheduling: Included as part of MyGME for an institution. $249/year add-on for a single department

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FAQ: Security & Privacy?

Is the information on MyEvaluations.com kept confidential?

YES. Only authorized faculty and administrative personnel can gain access to the information on MyEvaluations.com. Every registered user also has access to their personal information.

Does MyEvaluations.com have a written Privacy policy?

YES. To access our Privacy Policy go to www.MyEvaluations.com and select Privacy from the menu option. MyEvaluations.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. They monitor and confirm our privacy policy.

Are trainee evaluations of attending physician anonymous?

YES. In order to protect the anonymity of the trainee (i.e. residents) evaluations of attending physicians, all reports are reported in aggregate. Additionally, the names, dates and other closely associated data are omitted from individual reports.

Is the transmission of evaluation data over the Internet secure?

YES. MyEvaluations.com has incorporated VeriSign^® 128-bit SSL Encryption for your data protection. 128-bit SSL is the world's strongest state-of-the-art SSL encryption allowing secure communicate and protecting your confidential information from interception and hacking. It is compatible with versions of Microsoft^®, Netscape^®, and AOL^® browsers.

You can verify MyEvaluations.com's encryption authenticity by selecting File and Properties from your browser's menu toolbar. Otherwise select the VeriSign logo on our main page https://www.MyEvaluations.com and you will be hyper linked to a confirmation page.

Who owns the data stored on MyEvaluations.com?

The Sponsoring Organization (department or institution) owns all the data. Your data is always confidential and you maintain ownership. We do not share or sell your information to any person or organization.

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FAQ: How Do We Register?

How can We access MyEvaluations.com?

If you are a registered user, then login with your confidential username and password. If your organization is registered and you cannot login, then contact your program coordinator or chief resident for assistance.

How can I register my residency program?

If you are interested in registering your organization for MyEvaluations.com, you can contact us toll-free at (866) 422-0554 or send an email to Sales@MyEvaluations.com. A representative will be happy to answer all your questions.

FAQ: Cost & Payments

How much does it cost to register for MyEvaluations.com?

The monthly fee ranges from $99 to $399 per department, per month and is dependent on the total number of residents in your program. The breakdown is as follows:

		30 or less residents/fellows	$99/month
		31-50 residents/fellows	$179/month
		51-80 residents/fellows	$199/month
		81-120 residents/fellows	$249/month
		121 or more residents/fellows	$399/month

Can we make payment arrangements?

YES. Every organization has the option to pay by credit card or check, and to make payments biannually or annually. Purchase orders are accepted. You are billed on an annual academic basis. There are no contracts or early termination fees.

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FAQ: More About ACGME & Outcome Project

What are the current General Competencies outline by the ACGME?

Based on the February 1999 meeting of the ACGME, there were six General Competencies outlined:

Patient Care
Medical Knowledge
Practice-Based Learning and Improvement
Interpersonal and Communication Skills
Professionalism
Systems-Based Practice

For more information go to http://www.acgme.org/Outcome/

The ACGME's Residency Review and Institutional Review Committees incorporated the General Competencies into their requirements as of 2002. Questions regarding these requirements should be directed to outcomes@acgme.org. The following is a description of the Timeline and Working Guidelines set by the ACGME & RRC:

PHASE 1 (7/2001-6/2002): Forming an initial RESPONSE to changes in Requirements

Define specific objectives for residents to demonstrate learning in the competencies
Review current approaches to evaluation of resident learning
Begin integrating the teaching and learning of competencies into residents' didactic and clinical educational experiences as needed to ensure learning opportunities.

PHASE 2 (7/2002-6/2006): Sharpening the FOCUS and definition of the competencies and assessment tools

Provide evidence of learning in all six competencies
Use progressively more dependable measurement tools
Provide evidence of initial efforts to use evaluation data in assessing effectiveness in resident learning in all competencies
Review assessment methods that emerge from field

PHASE 3 (7/2006-6/2011): Full INTEGRATION of the competencies and their assessment with learning and clinical care

Provide evidence of learning and assessment of all six competencies
Use assessments to improve the program that include stakeholders beyond residents (i.e., employers, graduates, etc.)
Begin to link clinical quality indicators and patient surveys with educational outcomes

PHASE 4 (7/2011-Beyond): EXPANSION of the competencies and their assessment to develop models of excellence

Identify benchmark programs
Adapt and adopt generalizable information about emerging models of excellence
Involve community in building knowledge about good GME

What are the evaluation requirements for my residency program?

Each residency program/specialty has a unique set of criteria established by the ACGME & RRC.
For more information go to www.ACGME.org and select the menu "Res. Review Committees" followed by your department specialty.

Click here to see the Internal Medicine Evaluation requirements from the ACGME's Program Requirements, Page 30, Section VII.

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