CUSTOMER TESTIMONIALS

Testimonials

Stacy Schulte, MHA, DGME Joseph J Sreenan, MD, DIO Mercy Health St. Rita’s in Lima, Ohio

Our institution started our first ACGME Accredited Family Medicine program in July of 2019, and Emergency Medicine and Internal Medicine programs in July of 2020. In addition to these three programs, we have also integrated our longstanding Podiatric Medicine & Surgery Residency Program into MyEvaluations. 

Our team evaluated a variety of residency management systems after we achieved sponsoring institution status. Our team was impressed with the breadth and depth of the MyEvaluations product.  After discussion with other residency programs within our health system, the decision was made to have MyEvaluations as the common platform used by all programs at Mercy Health.  Our experience with Dr. Melamed and his support team over the past 18 months could not be better. The MyEvaluations team has been extremely responsive to all our questions and problems.  Questions have been resolved quickly and efficiently, usually within 24 hours.  Dr. Melamed has personally set up several webinars to walk our team through a variety of issues, as we sought to become more proficient in the software package.  Additionally, based upon feedback from our residents and program coordinators, several improvements have been made to the software.  MyEvaluations offers a complete residency management software package.  The software package is complex, and Dr Melamed and his team go above and beyond in assisting customers in the proper use of the functionality of the software.
Testimonials

Jay Swiderski Program Coordinator/GME Specialist, The Wright Center for Graduate Medical Education

I have been utilizing MyEvaluations for the past 6 years. My experience with the software has been nothing short of Amazing! The constant focus on improvement and adaptability are second to none. Our GME department relies on MyEvaluations exclusively for all of our programs. Our institution is unique in certain aspects in comparison to other educational  programs. Every request to customize the platform to reflect our needs as an organization were not only welcomed, they far exceeded my expectations. The design is brilliant! Super user friendly and without a doubt the most comprehensive system of its kind in the industry. The dedication to continuously updating existing and newly implemented functionality is remarkable. Nancy Henning and Dr. Melamed are two of the most genuine, professional, and polite individuals you will ever have the opportunity to communicate with. You will not find a more valuable company in this market!
Testimonials

Ralph A. Martin, M.D., FACP University of Connecticut Residency Program

In 2002, when we were first choosing a vendor for internet based evaluations, you were extremely helpful in providing information about your services for scheduling and cataloging our Resident performance evaluations. We quickly learned we could rely on your answers regarding features, functionalities, and all other aspects of the service. We reviewed about seven similar services, and found that MyEvaluations.com met all of our needs, was quite user friendly, and very reasonably priced. The many functions of MyEvaluations.com have been extremely useful in managing our residency program. We can easily generate reports on overdue evaluations: the system automatically sends email reminders, and we can intervene directly when needed.

Every six months, each Resident meets with a Faculty member to receive aggregate feedback on his/her performance. MyEvaluations.com’s “Summary Performance Evaluation Reports” and “Resident Comments Reports” provide very valuable formative feedback, and we used them routinely at those meetings. Your electronic database also makes it very easy for us to track required invasive procedures certification, and patient logs for our Residents. In fact, we set up a generic password so that nurses at any of the institutions and can check the invasive procedure certification status on a particular Resident 24 hours a day 7 days a week. Residents also fill out monthly evaluations of their rotations. We have found these summary reports very valuable in curriculum and program development.

Overall we have been extremely pleased with MyEvaluations.com. Now a majority of the residencies and fellowships, as well as the medical school, at the University of Connecticut have subscribed to the same service. I would highly recommend it to any residency training programs.
Testimonials

Jackie Thieman, MBA Chamberlain University

Our experience with MyEvaluations has always been very professional and punctual. MyEvaluations is incredibly responsive to all requests and works to meet the needs of our program. We have grown the framework of this project over the past three years. When submitting an update request, they problem solve to meet our needs. MyEvaluations communicates their vision and we work together to test and execute. Before launching any changes to the production environment, it is made very clear that both parties are ready for the changes to be implemented.

Over the years, the work that MyEvaluations completes is very detail oriented. We are given examples with explanations to solve for each of our needs. After the brainstorming process, each aspect of the update is tested by both parties. MyEvaluations has maintained a high level of communication and professionalism in all of our work with them. We continue to create system improvements and look forward to all future work with them.
Testimonials

Laurel K. Allen Manager, Graduate Medical Education Saint Joseph Hospital

During my nine years using MyEvaluations.com residency management software, I have been consistently impressed by their ability to proactively respond to the ever changing world of GME. Whether the changes are needed at a program level or at an institutional level, MyEvaluations takes customer feedback into consideration, collaborating with instead of dictating to the people who rely on their software.  Case in point, MyEvaluations met the challenge presented by the ACGME Milestone requirements by designing a new Milestones module that works with existing evaluation forms. Because of this innovative approach, our Program Directors and Clinical Competency Committee members were able to spend the bulk of their reviewing Milestone results instead of shuffling through evaluations.

Add to this mix an extremely skilled and receptive customer service team, the ability to reach them 24/7 and 365 days a year. Their top-notch support team has helped us as needed both on-line or on-site.  We have also found their 3-day intensive seminars to be very useful in preparing the GME staff.  MyEvaluations.com is a true innovator in the field of GME and it has been a pleasure working with these dedicated professionals.

Testimonials

Shane Slater, GME Specialist Keck School of Medicine and LAC+USC Medical Center

MyEvaluations has been our go-to residency management tool for keeping track of more than 1000 residents in training each year at the Los Angeles County + University of Southern California Medical Center for the last nine years. Over the years the software has gotten increasingly robust. The Onboarding and Credentialing Dashboard is powerful, I call it the OCD and it is appropriately nick named because you must be sort of OCD to get the job done right. All their staff has always listened to our needs and have incorporated many of our suggestions. Using MyEvaluations has helped our coordinators go paperless and it makes compliance with the ACGME so much easier. It’s easy to use and, if I need help, there is always someone available.  I cannot imagine using any other residency management software!
Testimonials

Rachelle Graefen, Administrative Coordinator Scripps Green Hospital GME

One of my job duties is to help manage our trainees using MyEvaluations.  There are more areas than I could imagine within My Evaluations to help with tracking trainee clinical hours, conferences, procedures, create multiple reports, onboarding, etc.  A few years ago, we started using MyEvaluations to implement a paperless onboarding process of our residency and fellowship programs. The Onboarding process was previously an overwhelming experience. Using the Onboarding & Credentialing process through MyEvaluations is much more efficient. Dr. David Melamed, Nancy Henning, and the support staff were available and eager to answer many questions and offer one on one training when needed.  

MyEvaluations program and staff are nothing short of AMAZING.  Webinars are offered on assorted topics throughout the year which is very helpful to those of us who are new or seasoned users.  If you are not available to attend a webinar it’s accessible in MyHelp or MyPortfolio.  This is an excellent reference tool.  Whenever I have questions or need their expertise, I know I can rely on the MyEvaluations support team.  I look forward to continuing to explore and implement the many facets of this outstanding program. 
Testimonials

Lydia Espinoza, DGME Texas Tech University Health Science Center

Our Sponsoring Institution has utilized MyEvaluations for over 8 years and the professionalism, accessibility and support has been a gratifying experience. MyEvaluations offers a multitude of tools to help our programs stay compliant with ACGME and institutional standards. Although the system is quite comprehensive, they are consistently making the system better and take into consideration feedback that is given to them from the programs that work with the system on a daily basis.

Our professional relationship with Dr. Melamed and MyEvaluations has afforded us the opportunity to utilize and seek their support, request GME training and schedule individual program training sessions that have helped our office and our training programs learn and work toward maximizing the potential of the system. MyEvaluations has been instrumental with the support of onboarding our new house staff, providing best practices on preparing evaluations, understanding, and integrating milestones, creating, and running custom reports, tracking procedures, and incorporating a special link for our major participating site to access trainee procedure competencies. Dr. Melamed has displayed a high degree of integrity, commitment and professionalism. His experience, coaching, and reliability are exceptional.

Testimonials

Anonymous General Surgery Residency Program

I have actively utilized the MyEvaluations software as a management tool for the general surgery residency program for nearly three years and plan to utilize it in our new internal medicine residency program which starts in July 2013.

Having reports at your fingertips makes it much easier to regularly monitor completion of evaluations and clinical hours.The automated weekly reminders are very effective in keeping the faculty and residents up to date on their evaluation assignments.

I think that Dr. Melamed and his staff are constantly striving to make the program an effective tool to assist program managers and directors meet accreditation requirements.They are already ahead of the game in setting up a “milestones” module. I feel the client services and support staff have been very diligent is answering questions and resolving issues.
Testimonials

Diane Blahun, Admin. & Clinical Systems Coordinator University of Connecticut School of Medicine

As the Administrative & Clinical Systems Coordinator for Educational Assessment at the UCONN Health Center’s School of Medicine,  my responsibility for the past nine years (since 2004) has been to support the MyEvaluations.com system for hundreds of our users among which are faculty, medical students, staff along with course directors, section leaders and various Deans.  

 

In working with Dr. David Melamed on my use of this sophisticated system, I am continually  impressed by his consistent and exceedingly prompt, professional and amiable support in the use of this system.  Turnaround time is extraordinary on whatever the request or question may be.  New features on system have offered exemplary options of reporting and summarizing evaluations on our faculty, students, and residents, allowing us to select the perfect fit for our desired way of reporting sensitive and confidential data.  

 

In developing our reports, connectivity among our eleven departments on the system, allows the utmost of ease in capturing all necessary data across all disciplines and years within the School of Medicine.  Reports appear inherently flawless with polished formats containing all required and desired elements.  Dr. Melamed always amenable to whatever will make things work even better for our particular needs, continually develops new features and aspects on the system.    

 

Compliance features on system allow us in lightning speed time to assess the status of our compliance with specific  evaluation guidelines.  The application’s superb overall abilities and features along with Dr. Melamed’s exceptional presence, leadership, service, and support combine into a unique system on the cutting edge of the best to be found with the humanity and level of client service rarely found in an organization. 
Testimonials

Anonymous State University Program

I have been using the software since 2003 to manage medical residents and students evaluations, clinical hours, conference attendance, and human resources information.  MyEvaluations.com is very user friendly and is able to connect the resident and/or student account with all other resident accounts using MyEvaluations.com at our hospital and all the student clerkships so that you may assign a resident evaluation or student evaluation and an attending from another department may complete it. 

The student clerkships have been very successful in using the MyQuiz module.  It is very helpful to have a database of questions to choose from and to be able to design your quiz the way you want to.  You may even assign the day and time you want the students to take the quiz. 

Anytime a program director would like a special feature added, such as a download of evaluations into the Moodle program, the MyEvaluations.com staff will begin working on the new feature immediately and it is usually operational within a few days.

I can personally say that I have always received immediate and personal attention for any issue or new ideas that need to be implemented.  The MyEvaluations.com support staff,  especially the CEO, Dr. David Melamed are always on available by email or phone to answer any questions.  They are constantly updating and refining the program to better meet the needs of residency programs and medical schools.  Dr. Melamed is always up to date with the changing regulations of both the ACGME for residency programs and the LCME for medical schools and is quick to suggest ways to better implement these changes. 

 

NEWS & EVENTS

Case Study: Three Year Follow-Up
Streamlining the Onboarding and Credentialing Process with MyEvaluations.com

MyAnonymousReporting
The easy way for all members of your institution to anonymously report incidents with associated photos and videos.

Self-evaluation
To Thine Own Self Be Good, To Thine Own Self Be Sure, To Thine Own Self Be True, And To Thine Own Self Be Better

Case Study: MyQuiz™ Tool
Improves Resident Performance and Board Passing Rate

Case Study: NAS reporting for 120 residents
A Holistic Approach to Meeting Evolving Industry Reporting Standards

Case Study: Predicting Board Passing Rate
Rotation-Specific Quizzes Assigned by MyEvaluations.com® Predict Board Passing Rate

Mind the Gap: The Bumpy Transition...
by Doug Franzen, MD, MEd Amanda Kost, MD Christopher Knight, MD
A reviewing of the transition from UME to GME, and the student transition.

Case Study: Managing Med/Peds
Integrated Approach Centralizes Reporting for a Combined Residency Program