Ralph A. Martin, M.D., FACP University of Connecticut Residency ProgramIn 2002, when we were first choosing a vendor for internet based evaluations, you were extremely helpful in providing information about your services for scheduling and cataloging our Resident performance evaluations. We quickly learned we could rely on your answers regarding features, functionalities, and all other aspects of the service. We reviewed about seven similar services, and found that MyEvaluations.com met all of our needs, was quite user friendly, and very reasonably priced. The many functions of MyEvaluations.com have been extremely useful in managing our residency program. We can easily generate reports on overdue evaluations: the system automatically sends email reminders, and we can intervene directly when needed.Every six months, each Resident meets with a Faculty member to receive aggregate feedback on his/her performance. MyEvaluations.com’s “Summary Performance Evaluation Reports” and “Resident Comments Reports” provide very valuable formative feedback, and we used them routinely at those meetings. Your electronic database also makes it very easy for us to track required invasive procedures certification, and patient logs for our Residents. In fact, we set up a generic password so that nurses at any of the institutions and can check the invasive procedure certification status on a particular Resident 24 hours a day 7 days a week. Residents also fill out monthly evaluations of their rotations. We have found these summary reports very valuable in curriculum and program development.Overall we have been extremely pleased with MyEvaluations.com. Now a majority of the residencies and fellowships, as well as the medical school, at the University of Connecticut have subscribed to the same service. I would highly recommend it to any residency training programs.
Melvin Blanchard, MD Department of Internal Medicine Washington University in St. Louis
As one of the largest academic medical centers in the country, our immediate priority following release of NAS was how to operationalize the requirements across our residency and fellowship programs without disrupting our curriculum. We needed guidance on development of a solution that would meet the outcome and reporting requirements, but also provided the flexibility and convenience we required. MyEvaluations.com is working with us to create a customized solution that meets all of our needs.
Laurel K. Allen Manager, Graduate Medical Education Saint Joseph HospitalDuring my nine years using MyEvaluations.com residency management software, I have been consistently impressed by their ability to proactively respond to the ever changing world of GME. Whether the changes are needed at a program level or at an institutional level, MyEvaluations takes customer feedback into consideration, collaborating with instead of dictating to the people who rely on their software. Case in point, MyEvaluations met the challenge presented by the ACGME Milestone requirements by designing a new Milestones module that works with existing evaluation forms. Because of this innovative approach, our Program Directors and Clinical Competency Committee members were able to spend the bulk of their reviewing Milestone results instead of shuffling through evaluations. Add to this mix an extremely skilled and receptive customer service team, the ability to reach them 24/7 and 365 days a year. Their top-notch support team has helped us as needed both on-line or on-site. We have also found their 3-day intensive seminars to be very useful in preparing the GME staff. MyEvaluations.com is a true innovator in the field of GME and it has been a pleasure working with these dedicated professionals.
Karen Ruwoldt, ACSW Divisional Administrative Director Medical Education Henry Ford Health SystemI have been using MyEvaluations.com for GME and Residency management for four academic years.Prior to using MyEvaluations I have had experience in working with two other such web based systems. I have found MyEvaluations to be much more user friendly thank the other systems I have worked with.Residents like using a system that they can access via their smartphones really speaks to the functionality of their generation.The residents also like the ease and the graphics involved with the duty hours submission. I find the duty hour reports to be easy to generate and the reminders that are sent to residents to be extremely valuable. I also like the way MyEvaluations has built in the program director comments to any duty hour violation right into the program. If there is a violation, the resident is prompted to enter the reason. The program director is then sent an email for them to review the violation and make comments. This meets the ACGME and the AOA requirements for documenting instances of violation. Having this happen automatically is invaluable! The evaluations are easy to create and the program comes with a number of standard questions which are easy to use and reflect the information program directors wish to receive about their residents' performance. The faculty and residents love that they do not have to remember a user ID or password to access the system. Once they receive an email notification of an assignment, they can click on the link and immediately access their home page and all assignments.The evaluation reports are excellent and have been well received by our program directors, DMEs and accreditation reviewers. I recently was honored to receive a system award for patient safety by using the MyEvaluations procedure log and tracking system to allow any hospital clinician to access information that would allow them to know if a resident was deemed qualified to perform a bedside procedure without direct supervision. The My Evaluation system was not set up to provide this information to the whole system but Dr. Melamed eagerly assisted me in creating a web based access that allowed the needed information to be shared while protecting all other resident related date.His cooperation was essential to our success with this project. We have just started using the MyQuiz feature and have received positive comments from the residents and the faculty.The quizzes were easy to take, provided timely feedback and the ability to develop reports showing progress over time is an excellent feature. I use the user demographics area to track licenses, certifications, immunizations, health clearance and other important information as the system will send out expiration reminders with no additional effort on the part of my staff. I also use the portfolio to keep track of and to download all of our affiliation agreements. This allows such information be at my fingertips at any time, at any office or home. The support staff are excellent. My staff have developed a warm and supportive relationship with them.Questions are answered in a timely manner and the staff go a long way to make sure the needs of the customer are met.I have found that MyEvaluations has been very interested in my needs and has been very willing to work on new features or to adapt current features to meet my needs. The best example is with the use of the procedure reports as a patient safety measure in the hospital.MyEvaluations has been ahead of the curve in the adaptation of the system to meet new duty hour requirements and reporting guidelines.They are also very much ahead of the curve and involved in working on the milestones requirements that the ACGME is implementing. I have actually learned more about this project from MyEvaluations than I have from other venues! MyEvaluations.com is an excellent product and has met all my needs. My next challenge is to move forward with a paperless office in GME.We already have avoided printing and filing evaluations as they are easily accessible via MyEvaluations. We are now scanning in diplomas, licenses, contracts, resident scholarly projects, etc. as a means of not having to keep copies in a paper file.MyEvaluations provides a number of opportunities for housing such materials and more. I would not hesitate to recommend MyEvaluations.com to any organization offering GME training.
Marcie Becker, Director of GME at MetroHealth Medical CenterOur institution started using MyEvaluations over 10 years ago. We have seen many upgrades. Our programs utilize the evaluations, conference tracking, procedure logs, and reporting features to name a few. Our Graduate Medical Education office relies on the portfolio feature to keep our housestaff files. The system is dependable for the CME tracking too. We know the information is safe, secure, and at our fingertips. MyEvaluations has allowed our institution to develop technologically with its great personalized service. We look forward to growing with MyEvaluations!
Keith B. Armitage, M.D., University Hospitals of Cleveland
We are very pleased with the customer service from MyEvaluations.com. They typically respond to our email queries within a few hours, and have been very effective problem solvers for us. They are also responsive when we phone with questions.
MyEvaluations has been easy to use to develop customized evaluation tools and reports. We are able to create our own questions and use a very large variety of evaluation scales. We have created a portfolio of customized evaluations for our program.
MyEvaluations has a easy to use procedure documentation system, and we have been able to generate reports and procedure tracking.
Overall, we have found MyEvaluations very efficient and effective in managing our residency.
William B McIlvaine, MD, FRCPC, FAAP Texas Tech University Health Science CenterThe latest version of MyEvaluations.com has many substantial improvements that will help us as the product reaches a wider audience here in El Paso at Texas Tech Health Sciences Center. The overall ease of use has increased for both my work as the Program Director and the faculty members. The system provides a straightforward interface for the residents as users and for the department staff as administrators. Blending these two different approaches to entering and collecting data is a challenge. The reporting function is much faster than before. I can prepare reports as needed when meeting with either faculty or residents. Even though we are more than a year away from the new accreditation system from the ACGME, and the rollout of the milestones, MyEvaluations.com is ready to help us meet those new needs. We are also developing a paperless system by using all the features of the software for the current residents. I know the software will provide a solid system for meeting the needs of the graduates as they move forward in their careers. Thanks for listening to the users and meeting our needs on every platform that we use from tablets, to pads to desktop systems.
Anonymous General Surgery Residency ProgramI have actively utilized the MyEvaluations software as a management tool for the general surgery residency program for nearly three years and plan to utilize it in our new internal medicine residency program which starts in July 2013. Having reports at your fingertips makes it much easier to regularly monitor completion of evaluations and duty hours.The automated weekly reminders are very effective in keeping the faculty and residents up to date on their evaluation assignments. I think that Dr. Melamed and his staff are constantly striving to make the program an effective tool to assist program managers and directors meet accreditation requirements.They are already ahead of the game in setting up a “milestones” module. I feel the client services and support staff have been very diligent is answering questions and resolving issues.
Diane Blahun, Admin. & Clinical Systems Coordinator University of Connecticut School of MedicineAs the Administrative & Clinical Systems Coordinator for Educational Assessment at the UCONN Health Center’s School of Medicine, my responsibility for the past nine years (since 2004) has been to support the MyEvaluations.com system for hundreds of our users among which are faculty, medical students, staff along with course directors, section leaders and various Deans. In working with Dr. David Melamed on my use of this sophisticated system, I am continually impressed by his consistent and exceedingly prompt, professional and amiable support in the use of this system. Turnaround time is extraordinary on whatever the request or question may be. New features on system have offered exemplary options of reporting and summarizing evaluations on our faculty, students, and residents, allowing us to select the perfect fit for our desired way of reporting sensitive and confidential data. In developing our reports, connectivity among our eleven departments on the system, allows the utmost of ease in capturing all necessary data across all disciplines and years within the School of Medicine. Reports appear inherently flawless with polished formats containing all required and desired elements. Dr. Melamed always amenable to whatever will make things work even better for our particular needs, continually develops new features and aspects on the system. Compliance features on system allow us in lightning speed time to assess the status of our compliance with specific evaluation guidelines. The application’s superb overall abilities and features along with Dr. Melamed’s exceptional presence, leadership, service, and support combine into a unique system on the cutting edge of the best to be found with the humanity and level of client service rarely found in an organization.
Laura Scully, Jacobi Medical Center
Our residency program has been using the MyEvaluations.com on-line software since 2002 & for me personally since 2005. Given that I come to health care from a corporate environment, I’ve found the ease of the many features offered in administering a physician residency program invaluable, especially when it comes to automating many labor-intensive tasks. The format is clear & easy to follow, and it’s on mark in providing numerous evaluation measures that are required to reliably assess resident performance. The various stages of information not only provide data on trainee competence but provide valuable feedback on faculty teaching as well. All in the confines of a reliable secure environment.
There are many features I appreciate but my favorite part is the Demographic Report, a true time-saver. Information entered manually can be retrieved into an all-inclusive concise document with just a few key strokes. Admittedly, that’s a function I’ve used on many occasions. Lastly, I’d be remiss if I failed to mention the support staff, which provides a rapid response to any and all queries posed to them. Needless to say I and JMC are pleased with all aspects of the MyEvaluations.com program.